March 18, 2020
Re: Letter Subject – Intellectual Dimensions, LLC COVID-19 Action Plan
I write to update you on Intellectual Dimensions response to COVID-19, during these challenging times.
It is our objective to keep our Staff safe and healthy while still maintaining the highest possible level of service to our clients and stakeholders. We recognize, given the external circumstances being presented by the COVID-19 pandemic, that as individuals and collectively as a company, we will need to make adjustments to our behaviors, practices and processes in order to remain healthy and prevent the spread of infection to ourselves and others as we go about our daily work and execute our business plans.
Our company will maintain business practices, procedures and processes that are consistent with the recommended guidelines issued from time to time by the Center for Disease Control (“CDC”) as well as Federal, State and Local Government health and safety agencies during the COVID-19 infectious alert period.
As COVID-19 continues to impact our staff and the clients we serve, ID has implemented the following measures both to protect the health of our employees and to do our part to slow the spread of the virus:
- We have suspended all business-related travel until further notice.
- All employees are working from home.
- We are following all recommended guidelines issued by the Center for Disease Control (“CDC”) as well as Federal, State and Local Government health and safety agencies during the COVID-19 infectious alert period.
We are fortunate in our core operational practices that while other organizations are trying to figure out how to have a remote workforce while maintaining service levels, we have been working and providing services this way for 20 plus years to our client community. Our core business model along with ID’s Business Continuity Policy allows us to provide the same level of remote support services we always have and will continue to throughout the COVID-19 infectious period.
Rest assured that you can reach me or a member of the ID team, anytime during our regular business hours (7:30am – 8:00pm EST) as you normally would by contacting us at (763)259-5760. Or, If you need technical support please contact us as usual using email@example.com.
Thank you all for being part of our Intellectual Dimensions community and stay well.
Keith E. Bluford
Intellectual Dimensions, LLC